Student Assistant Customer Support Italy
tamigo is growing, and so is our customer base. We’re looking for a Student Assistant to help us create an effortless experience for our customers while also supporting our continued growth in the Italian market.
In this role, you will work closely with our Italian customers, the Customer Experience department, and colleagues across tamigo. Your tasks will go beyond traditional support: you’ll get involved in different activities related to the Italian market, gain hands-on experience with our product, and build a strong understanding of how we work with our core markets.
You’ll be fully integrated into the team from day one, with plenty of opportunity to learn, contribute, and grow.
WHAT YOU WILL DO- Support Italian and international customers via email and phone, providing technical assistance and troubleshooting
- Educate and empower customers to maximise their use of tamigo
- Assist with contract renewals and translate documentation from English to Italian
- Native level Italian and proficiency in written and spoken English
- At least 1 year left before graduating from master’s studies in a field such as business, IT, communication or another relevant field
- Opportunity to impact our costumers’ business, bridging the knowledge gap and adding value to their day-to-day operations.
- 15 hours of work per week and work-life balance, including health initiatives and flexible working hours (we know that you need to focus on your studies, too)
- You will work in our beautiful office next to Østerport station and can enjoy a healthy and delicious catered lunch
- Fun social events all year round
- Check out the solution you will support here! https://tamigo.com/free-trial ;
Sign up using ‘Candidate’ as your company name and tell us what we can do better.
Application deadline: 22 June.
Please note that you must have a clean criminal record and a valid EU work permit to be considered for this position.
ABOUT US: tamigo provides a best-in-class Workforce Management solution to customers in retail and hospitality across Europe.
Want to know more? Visit us at https://tamigo.com/ or get in touch with our recruitment team directly using below email address.