Team Lead/Project Manager
We are looking for a Team Lead/Project Manager to join our Professional Services team. In this role, you will lead software implementation projects for public and private transport operators and manage a team.
Job Description: Team Lead / Project Manager - Software solutions in Public Transport
Join Trapeze EU / FX – Shaping the Future of Mobility
Trapeze EU / FX delivers leading software solutions for the public transport sector, supporting cities, regions, and operators across Europe (regions) in making mobility smarter, more efficient, and more reliable. From buses and trains to on-demand transport, our solutions enhance safety, convenience, and the overall passenger experience.
We are part of Modaxo, a global provider of transportation technology solutions and a member of Constellation Software Inc., a publicly traded company on the Canadian stock exchange. This affiliation supports our long-term approach to growth and innovation across the transport software sector.
About the Role
We are looking for a Team Lead / Project Manager to join our Professional Services team. In this role, you will lead software implementation projects for public and private transport operators and manage a team.
You will play a key role in ensuring the successful delivery of complex software solutions — coordinating between customers, internal teams, and development — while also providing leadership and direction to your team.
This is a long-term position offering a combination of project delivery and people leadership, ideally suited for someone who enjoys working with both customers and teams in a dynamic, international environment.
Key Responsibilities
Project & Delivery Management- Manage demanding software implementation projects for public transport companies (e.g., railway companies, public transport authorities, local operators).
- Plan, organize, and control implementation processes, including time, budget, and resource management.
- Create and maintain project plans, oversee risk management, and ensure delivery against defined milestones.
- Take a hands-on role in configuration, customization, testing, and rollouts.
- Manage projects independently from start to finish, ensuring our KPIs are achieved.
- Support customers in implementing our software solutions tailored to their operational needs.
- Configure and adapt the software to individual customer requirements.
- Ensure quality assurance, documentation (business and IT), and compliance with standards.
- Support change management activities, including process adjustments and user adoption.
- Lead and develop a team of consultants.
- Provide guidance, coaching, and feedback, ensuring high-quality project delivery.
- Conduct performance appraisals, support talent development, and allocate resources effectively across projects.
- Foster a collaborative and balanced team culture.
- Act as the key interface between customers, internal departments, development, and support.
- Build and maintain long-term customer relationships through proactive communication and trusted advisory.
- Collaborate with development and product management to incorporate customer feedback into product evolution.
- Support sales with customer acquisition, scoping discussions, and product presentations.
- Proven experience in project management, ideally in software implementation or IT services.
- Strong leadership skills with experience in leading teams or a clear ambition to take on a team lead role.
- Good knowledge of project management methodologies (e.g., Agile/Scrum, Waterfall) and status reporting.
- Technical understanding of interfaces (API), data models, data migration, and data quality.
- Excellent communication and stakeholder management skills with a customer-focused mindset.
- Independent, structured way of working with strong organizational skills.
- Willingness to travel.
- Experience in public transport industry domains (planning, scheduling, passenger information, ticketing, billing, operations) is advantageous.
- Excellent English skills (spoken and written); knowledge of German or Danish languages is a plus.
What We Offer
Leadership & Impact – A key role with real influence over project success and team performance in a leading transport software company.
Growth & Development – Opportunities for continuous learning and career progression, supported by experienced colleagues and an international network.
Flexibility – A hybrid work model that combines in-office collaboration with remote work options, plus occasional travel to customers.
Stability & Innovation – A long-term position in a stable organization with the freedom to innovate and improve how we deliver projects.
How to Apply
Please submit your CV in English along with a short cover letter outlining your relevant experience and motivation for the role. Applications are processed on an ongoing basis, and we may fill the position before the deadline.