Student Assistant - Global IT
Are you passionate about software solutions, delivering service to end users and wanting to optimize processes?
If so, now is your chance to join Ascendis Pharma as our new Student Assistant in Global IT – Global Support Functions.
Ascendis Pharma is a global biopharmaceutical company committed to making a meaningful difference in patients’ lives. Guided by our core values of Patients, Science, and Passion, we are applying our innovative TransCon® technology platform to fulfill our mission of developing new therapies that demonstrate best-in-class potential to address unmet medical needs.
At our headquarters in Hellerup, Denmark, research facilities in Heidelberg, Germany, and additional offices across Europe and the United States, we are advancing programs in our Endocrinology Rare Disease and Oncology portfolios. We also collaborate with partners on the development of TransCon-based products in other therapeutic areas and markets.
We are seeking a passionate Student Assistant to join our growing team. As a key member of the Ascendis Pharma team, you will play a crucial role in delivering end user support for some of our core support systems, such as Cornerstone LMS and Adobe Sign.This is an exciting opportunity to work in a fast-paced environment, collaborating with cross-functional teams in a global setting working together to achieve extraordinary results.
You will be joining the Global Support Functions team consisting of 7 colleagues, where we support each other’s growth and development, and sparring is always close by. In this role, you will join a collaborative team environment and work closely with fellow student assistants to support shared goals.
You will report directly to Business Analyst, Michael Comvalius, who is based in Hellerup, Denmark. You will also be based in Hellerup, Denmark.
Your key responsibilities will be:
- Perform IT support in ServiceNow for different IT applications, in particular the Learning Management System (LMS) and Adobe Sign:
- User requests, access requests, questions, etc.
- Incidents
- Participate in structuring, documenting and anchor the support flow and build/maintain the knowledge bases
- Support with quarterly SOX review and other compliance related tasks
Qualifications and Skills:
Ideally, you are in your third year of your Bachelor studies in the fields of Project Management, IT or something completely different. Most importantly, you have a passion for helping users, learning new skills, working structured, and optimizing, and improving current ways of working.It is important that you are thorough in your work and that you are detail oriented.
Furthermore, you have:
- A good general understanding of and interest in technology
- Curios, Open and are willing to learn
Key competencies:
You are a strong team player, analytical, and have a can-do attitude.
You possess an entrepreneurial mindset and can thrive in an informal, open environment where innovation and change are key.
To succeed in this role, we also expect you to be fluent in English and able to give and receive feedback.
Hours: Approx. 15 hours in total. We want you to be able to balance your studies and work responsibilities and therefore offer flexibility during exam periods.
Office: Hellerup, Denmark
Apply now.
We evaluate applications when received, so we encourage you to apply as soon as possible. Please note that we conduct interviews on a rolling basis and reserve the right to remove the job posting at any time.
To ensure your application is reviewed, please submit it through the specified platform - applications sent by email or other channels will not be evaluated.
For more details about the position or the company, please contact Michael Comvalius, Business Analyst, mco@ascendispharma.com.
You can learn more about Ascendis by visiting our website www.ascendispharma.com
Applications must be submitted in English and will be treated confidentially.
A note to recruiters:
We do not allow external search party solicitation. Presentation of candidates without written permission from the Ascendis Pharma HR team (specifically from: Talent Acquisition Partner or Human Resources Director) is not allowed. If this occurs, your ownership of these candidates will not be acknowledged.