Management Support Officer, Multiple
- United Nations Office for Project Services (UNOPS) Country: Denmark City: Copenhagen Office: UNOPS HQ Copenhagen Background Information
- Job-specific Partnership and Liaison Group PLG is dedicated to supporting our partners by providing services that increase the effectiveness of peace and security, humanitarian and development projects worldwide.
- including supporting climate actions and promoting equal opportunities
- UNOPS aims to engage in collaborative partnerships with a focus on sharing our expertise in infrastructure, procurement, project management, human resources and financial services.
UNOPS partners call on us to supplement their own capacities, improve efficiency and transparency, reduce risks, boost cost-effectiveness and ensure quality.
As a corporate function, PLG specifically: Leads on global partnership engagement and management Ensures that UNOPS strategic priorities are reflected across partnership engagements Serves as a resource for the Executive Office and UNOPS at large to advance on the UNOPS strategy through tailored data and analysis services Tasked to drive high level thought leadership on partnership diversification and growth Steer partnership related policy discussions, including the development of corporate framework initiatives Background Information
- Job-specific The new Management Senior Officer role will support the Partnership and Liaison Group Director (PLG).
This position requires an individual who is adaptable, excels in a fast-paced environment, and prioritizes effective teamwork and collaboration.
This role will provide dedicated support to the PLG Director, helping with strategic planning and the execution of financial, administrative, and operational duties.Travel may be a requirement of this position.
Functional Responsibilities The Management Senior Officer will perform a range of duties to support the PLG Director and contribute to the team's overall objectives: 1.
Operational and substantive support to the Partnership and Liaison Director and Office of the Director Provide planning, operational, and substantive support for key deliverables under the PLG Director's supervision.
Support the Director on missions and other high-level engagements, including managing and supporting official travel planning, liaising with relevant focal points.
As necessary, provide support on Executive Office missions and other high-level engagements.
Coordinate and manage the Director's calendar and the preparation of briefing materials.
Review and ensure that official correspondence to partners and documentation are high-quality, internally coordinated, and aligned with diplomatic protocol standards.
Apply judgment and consider relevant precedents when interpreting rules and procedures to select appropriate actions.
Regularly coordinate within UNOPS, including the Executive Office, to ensure alignment on high-level engagements, missions, and travel plans, as well as the preparation of relevant inputs.
Coordinate and draft inputs, messages, briefs, and talking points for the Director, ensuring they are high-quality, relevant, and timely.
“Assist in preparing and maintaining a log of decisions and key actions for the PLG Director, exercising careful analysis to follow up and monitor progress to ensure timely and accurate implementation.
Coordinate and attend meetings, working groups, and task forces, capturing key outcomes for follow-up, with careful assessment of implications and applicable procedures.
Design and maintain data-driven reporting systems to monitor programmatic and operational performance against KPIs and strategic objectives.
Develop standardized dashboards and reports to enable timely decision-making and improved accountability.
Handle confidential information with the utmost discretion.
- Financial and operational management Support Administer procurement and finance processes related to PLG operations, liaising with relevant units as required Conduct financial and administrative reporting, review and analysis applying judgment and comparative assessment of precedents to help the Director make informed operational and financial decisions that support the attainment of objectives.
Ensure consistency with program implementation data, financial expenditures, and other requirements.
Support the annual budget preparation, as delegated.
- Knowledge Management Provide sound contributions to knowledge networks and communities of practice by synthesizing lessons learned and disseminating best practices, acting as a focal point for PLG Knowledge Management and Learning Initiatives.
Draft internal communication pieces and correspondence on behalf of the PLG Director, as required.
Conduct relevant research and analysis to prepare briefing materials, summarizing documents, highlighting key risks/issues/opportunities, and ensuring deadlines are met, using in-depth analysis to support sound decision-making.Build and maintain Standard Operating Procedures (SOPs) for the PLG, and contribute ideas for improvement, considering best practices and relevant precedents.
Design and maintain structured tools, templates, and trackers to support reporting on PLG activities, strategic goals, and deliverables.
Analyze trends, extract lessons learned, and contribute to strategic planning by producing data-informed insights.
Collaborate with teams to capture and document knowledge products, ensuring accessibility through well-organized knowledge repositories Education/Experience/Language requirements Education: A Bachelor university degree in a relevant field such as business administration, finance, political science, international relations, or communications is required.
An advanced degree (Master's degree) in relevant field such as the above-mentioned may compensate for some years of experience Experience: A minimum of 2 years of progressively responsible experience in project coordination, front office support, and/or external-facing stakeholder management is required.
Experience with Microsoft or Google Suite tools is required.Experience in budget management and supporting program operational systems is a strong asset.
Prior experience working within the United Nations is highly desirable.
Availability to travel is desirable.
Language Requirements: Fluency in English (Speaking, reading and writing) is required.
Fluency in other UN official languages is desired.Competencies Treats all individuals with respect; responds sensitively to differences and encourages others to do the same.
Upholds organizational and ethical norms.
Maintains high standards of trustworthiness.
Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit.
Collaborates and supports the development of others.
For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first.
Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal.
Actions lead to total task accomplishment through concern for quality in all areas.
Sees opportunities and takes the initiative to act on them.
Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment.
Effectively adapts own approach to suit changing circumstances or requirements.
Reflects on experiences and modifies own behavior.
Performance is consistent, even under pressure.
Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions.
Takes an unbiased, rational approach with calculated risks.
Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner.
Communication indicates a consideration for the feelings and needs of others.
Actively listens and proactively shares knowledge.
Handles conflict effectively, by overcoming differences of opinion and finding common ground.
Contract type, level and duration Contract type: International ICA Contract level: IICA-1 Contract duration: Open-ended, subject to organizational requirements, availability of funds, and satisfactory performance.
For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx Additional Information Please note that UNOPS does not accept unsolicited resumes.
Applications received after the closing date will not be considered.Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
UNOPS embraces diversity and is committed to equal employment opportunity.
Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities.
UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply.
These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
We would like to ensure all candidates perform at their best during the assessment process.
If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS.
Refreshers or new mandatory courses may be required during your contract.
Please note that you will not receive any compensation for taking courses and refreshers.
For more information on a retainer contract here.
All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks.
In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
It is the policy of UNOPS to conduct background checks on all potential personnel.
Recruitment in UNOPS is contingent on the results of such checks.
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