Danish-speaking Customer Service
LJ Global Horizon Randers 1.300 kr. - 1.700 kr./måned
We are hiring Danish/Norwegian/Swedish/Finnish-speaking candidates for Customer Service roles in Lisbon.
Location: Lisbon, PortugalWork model: On-site
Start dates: 27/04/2026, 08/05/2026, 18/05/2026, or 29/05/2026
Your Role- Provide outstanding support to users via phone, chat, email, and social media
- Assist customers with account setup, login issues, and subscription management
- Troubleshoot streaming, app, and technical problems
- Guide users on payment queries and service changes (pause, cancel, renewals)
- Maintain detailed and accurate customer records
- Report trends and customer feedback to help improve the service
- Speak Danish/Norwegian/Swedish/Finnish fluently (C2 level) and have a good command of English (B2 level)
- Have strong communication and active listening skills
- Are customer-oriented and empathetic
- Are adaptable and can work well under pressure
- Have experience in customer service (preferred, not required)
- Are flexible with rotating shifts and weekend work
- Join a collaborative and inclusive international team in Lisbon
- Full training provided, plus opportunities for continuous development
- Work in a modern, multicultural office environment
- Enjoy a performance-based bonus structure
- Access to private health insurance, meal allowance, and other benefits
- Relocation support may be available for candidates from abroad
- Long-term career growth with clear development pathways
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