ITS Implementation Project Manager - Rødovre
Intelligent Track Systems (ITS) has an exciting position for the person who loves to travel, work independently, implement new technology together with our clients and our Denmark based management and support team.
ITS offers intelligent trolley solutions to airports and malls providing end-users with data driven integrated wayfinding, tailor-made advertising and other personalized convenience services for next generation passenger and consumer experiences.On top of that the ITS platform generates unique business intelligence based on machine learning tools to its customers.
ITS needs a self-driven hands-on project manager who can drive the planning, implementation and follow-up of the ITS trolley system in airports and malls.
Your main tasks:
Plan and manage the practical technical implementation of hardware performed by local contractorsPersonally configure and test the solution before it goes live with the assistance of our remote Denmark based team.
Train and onboard a local ITS team of trolley collectors
Ongoing follow-up, quality assurance and training of the trolley collectors after implementation.
Organize and perform user tests and feedback
Feed the development team with customer and user feedback to improve our offering
Expect a variety of many other tasks and interaction with many types of stakeholders in complex environments like big airports and malls.
You will start your job by going to wonderful Copenhagen, Denmark, where you will be introduced to our Danish team and be properly trained in all technical aspects of the solution. When not on-site implementing our trolley solution you will work from home or from our Denmark based HQ taking part in the initial planning and coordination of new client projects in close collaboration with our sales and development team.
As we’re delivering systems in the US, Middle East and Europe you should expect to travel and implement solutions in many different countries for periods of a few days up to several weeks at a time.
Due to the nature of the job with many travel days we provide very flexible working hours and a very competitive compensation package.
Required professional skills and experience
Min. 5 years of project manager experience with complex customer implementations and multiple stakeholdersYou have some technical flair and can use a screwdriver as you will be working with different IT tools and hardware.
Experience from the airport industry is a big plus
A business / sales / advertising / customer interview background is a big plus
Required personal skills
High sense of responsibility and desire to deliver qualityGood old fashioned common sense
Can find pragmatic solutions
Great social skills who like to communicate with both blue collar and white collar workers.
Good physical condition - expect long days and to walk long distances (airports and malls are big)
Can act in different cultures
Good team motivator
Proficient in English (other languages is a plus)
Other requirements
No criminal records or other history that prevents you from getting security clearance in airportsIs able to do many travel days away from home
ITS is a Denmark based technology company collaborating alongside its sister companies “Exruptive” and “BBHS” under the umbrella of “CPHI Holding”, to provide innovative solutions and high value-added benefits to airports and malls worldwide.