Technical Student Assistant: Operations & Customer Success

VentriJect is looking for an organized and tech-savvy Student Assistant to join our team. This role is a perfect fit for a student who wants to balance the essential operations of a health tech startup with the opportunity to apply their technical knowledge to real-world digital systems.

WHO WE ARE

VentriJect is a Danish health tech company. We’ve developed Seismofit®, an award-winning algorithm that uses AI to estimate fitness levels (VO₂max) in just three minutes. We are a small, fast-moving team, and we need a reliable student to help us keep our daily operations running smoothly.

This role is a mix of practical, "hands-on" operations and digital investigation that utilizes your technical education.

The Operational Foundation (Day-to-Day):

• Shipping & Logistics: Helping us get our hardware to customers globally. This includes quality control of devices, packing, and booking shipments. This part of the job is based in our office.
• Customer Support: Managing Tier 1 inquiries from our global users via our ticketing system.

Digital Support & Systems (Applying Your Studies):

• Technical Investigation: We don't expect you to be our lead developer, but we want someone who understands how the web works. You’ll help us investigate digital hiccups in our WordPress/WooCommerce backend. If a plugin acts up or an error message appears, you’ll use your technical background to help us identify the cause.
• System Optimization: You’ll help us research and implement tools like shipping software or CRM updates, looking at how different platforms connect via APIs to make our workflows smoother.

• The Academic Profile: You are currently enrolled in a relevant Bachelor’s or Master’s program (IT, Software Development, Business & Technology, Digital Design, or similar).
• Technical Literacy: Through your studies or projects, you’ve gained a basic understanding of web development (HTML/CSS, and ideally some PHP or JS logic). You are comfortable navigating a CMS and reading technical documentation.
• The "Detective" Mindset: You enjoy solving puzzles. When a system throws an error, you're the type to look into the "why" before asking for help.
• Operational Reliability: You are highly organized and take pride in getting the details right—whether it's a shipping label or a technical support answer.
• Communication: Excellent written and verbal English skills.

• Office-Based Tasks: Physical shipping and team syncs take place at our office.
• Required Evening Availability: Because our clients are global, evening shifts are a core part of this role. You have the flexibility to handle these—and other digital tasks—remotely once you're trained.
• Student-Friendly: We offer a schedule that respects your university life, providing the flexibility you need during exams and lectures.
• Start Date: Ideally May 1st, 2026, with June as the latest possible start date.